We are totally confidential and regulated by the Data Protection Act.
We ensure we gain the most accurate and up to date information from all potential clients which will enable us to give the most appropriate, consistent, objective and impartial advice at all times, with the backing and support of our regulated professionals.
We will ensure that the client is given both the positive and negative aspects of whatever debt solution tool is recommend and to ensure the client is fully aware and conversant with the process on which they will embark, this is sopported by our Professionals.
We appreciate all types of feedback and if necessary commit to handling complaints in as quicker time as possible, following our company complaints procedure.
If you have any comments (positive or negative) on the contents of our website or the service that we provide, please email us at office@dpsp.co.uk, write to us at the address provided or call us on the numbers shown.
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OUR PROFESSIONALS
All professionals that we work with deliver a superb service and incredible attention to detail.
They follow our company values, ethics and level of customer service.
They outline all fees, costs, timelines and feedback for all clients and offer a "hand held" service for all clients every step of the way.
They check all details provided to them, on the basis of identifying the solution is correct for the client and that the outcome is most compatible with the financial and personal position of the client, thus working as a team with Debt & Property Solutions Plus to ensure the perfect all round solution.
It is the responsibility of our professionals to also take into account the interests of the creditors, demonstrating to them that the proposal made on behalf of the debtor (client) is reasonable in the circumstances and achievable.
The Professionals will securely keep client records for 12 months following the completion of the resolution process and then destroy them in a secure and environmentally friendly way.
All professionals are fully regulated in their industry and provide their own terms and conditions to our clients to ensure that all our clients have a full understanding at all times.
CLIENT TESTIMONIAL:
"Words can't express how Debt & Property Solutions Plus have changed my life. Before being introduced by a friend to Debt & Property Solutions Plus, I had a credit card with a high street bank that I was struggling to pay off each month. I had never actually missed a payment but in the "credit crunch" it was becoming harder and harder to pay the minimum amount each month, never mind reduce the debt. I gave my credit card agreement to Debt & Property Solutions Plus and after approximately 9 months I had my total debt of £8,000 made unenforceable. Thanks to Debt & Property Solutions Plus I am now in a much better position in today's credit crunch both financially and mentally."
Natalie, Stoke on Trent, Staffordshire.
Please note: Each of our professionals have their own terms and conditions, we would always suggest that you read these terms before signing any paperwork. Should you have any questions we would ask you to contact our Professionals direct or call us direct on 01543 462 357 and we will be happy to help you. We only work with professionals we know, trust and have the interest of our clients at heart.
DPSP - 65 Heath Gap Road, Cannock, Staffs WS11 6DY. Tel: 01543 462 357 Fax: 0844 2250713 Text: 07540 685832 Web: www.dpsp.co.uk CLR PR Ltd – T/A Debt & Property Solutions Plus (DPSP). Consumer Credit Licence No: 620631. Data Protection Licence No: Z1426079. Debt & Property Solutions Plus Ltd (DPSP). Ministry of Justice Registration No: CRM21101. Data Protection Licence No: Z2430403
